Pharmacy Practice
Principles of Medication Safety24Medication Errors26Medication Error Prevention23Routes of Medication Administration23Techniques for Medication Administration25Patient Education and Counseling26Basic Math Skills22Medication Dosage Calculations26IV Flow Rate Calculations23Pharmacy Act and Regulations25Ethical Considerations in Pharmacy Practice30Professional Responsibilities25
Pharmacy Dispensing
Overview of Pharmacy Dispensing29Pharmacy Law and Ethics26Medication Safety29Prescription Processing25Medication Selection and Preparation23Patient Counseling and Education24Inventory Control22Medication Storage and Handling29Medication Disposal26Quality Assurance25Compliance with Regulations24Continuing Education29
Pharmacy Calculations
Introduction to the Metric System25Drug Concentrations and Doses30Dimensional Analysis24Calculating Mass and Volume30Preparing Solutions23Dilution and Concentration Calculations25Calculating Rates24Time Calculations29Dosage Calculations23Isotonic Calculations30Electrolyte Calculations26Parenteral Calculations31
Pharmacy Inventory Management
Definition and Importance of Inventory Management26Inventory Management Systems24Inventory Control Techniques22Demand Forecasting Methods23Inventory Planning Strategies22Safety Stock Management23Receiving Procedures22Inventory Storage22Inventory Control and Tracking27Dispensing Procedures23Inventory Distribution29Inventory Replenishment26Hospital Pharmacy Inventory Management23Community Pharmacy Inventory Management24Specialty Pharmacy Inventory Management22
Pharmacy Law and Ethics
Definition and Scope of Pharmacy Law25Ethical Principles in Pharmacy28Medication Management30Patient Confidentiality22Controlled Substances23Pharmacist-Patient Relationship25Pharmacy Technician s Role and Responsibilities22Legal and Ethical Implications of Errors25Pharmacy Inspections and Audits23Quality Assurance in Pharmacy Practice24Telepharmacy and Remote Dispensing26Pharmacists Role in Public Health28Future Trends in Pharmacy Law and Ethics22
Pharmacy Billing and Insurance
Overview of Pharmacy Billing and Insurance23Understanding Pharmacy Terminology30Billing Procedures for Pharmacy Services24Types of Insurance Plans25Understanding Insurance Benefits31Prior Authorization and Step Therapy30Claims Processing and Reimbursement24Denial Management and Appeals28Electronic Billing and Payment29Ethical Responsibilities in Pharmacy Billing26Legal Implications of Pharmacy Billing27Fraud and Abuse in Pharmacy Billing22
Pharmacy Customer Service
The Role of the Pharmacy Technician in Customer Service23Legal and Ethical Considerations in Pharmacy Customer Service22Communication Skills for Pharmacy Technicians30Principles of Patient Education22Counseling Patients on Medication Use25Patient Adherence and Compliance26Principles of Complaint Handling22Resolving Customer Inquiries31Documentation and Reporting24Serving Patients with Disabilities25Cultural Sensitivity in Pharmacy Customer Service31Pharmacy Customer Service in a Digital Age24
Pharmacy Terminology
Definition and Importance of Pharmacy Terminology28Sources of Pharmacy Terminology23Basic Structure of Pharmacy Terms27Generic and Brand Names27Drug Classifications25Drug Nomenclature29Types of Dosage Forms22Routes of Administration23Dosage Calculations28Common Pharmacy Abbreviations29Pharmacy Symbols27Importance of Accuracy in Using Abbreviations and Symbols25Legal Implications of Pharmacy Terminology22Ethical Responsibilities in Pharmacy Terminology30Cultural Sensitivity in Pharmacy Terminology21